Shipping Policy

Order Processing Information

🎄 Holiday Shipping Update:
Due to extremely high volume, orders are taking 10 business days to process and 2–5 business days to ship.
Thanks for your patience as we work quickly to get your order out!

Our goal is to have the FUN delivered to your doorstep as quick and seamless as possible.

  • All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 
  • We observe the following holidays below and all orders will be shipped the first business day after:
    • New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, and Christmas
  • When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 
  • If there are any issues with your order, a service representative will reach out to you directly via email.

 

U.S. Shipping Policy

We currently ship to 48 contiguous U.S. states. We offer two shipping options:

  • Standard Ground - 5 to 7 days after processing
  • Expedited - 2 to 3 days after processing
    • Shipping address will determine which mailing provider.

All orders will receive tracking information once fulfilled. 

Alaska, Hawaii & Puerto Rico Shipping Policy

Unfortunately free shipping discount codes are not applicable for these states/territories.  Shipping charges will be calculated at checkout. 

 

Missing Packages

We apologize if you have not received your item as indicated.

  • If your tracking information shows that your package was delivered but you can't find it:

    • Carrier may have placed it in a safer location, please check:
      • Mailbox
      • Porch
      • Garage
      • Any area out of potential weather hazards
      • Exterior doors and any locations where the package could be placed
    • Check your mailbox again as some packages come separately from your regular mail.
    • Check with others in your house that may have accepted it.
    • In rare cases, package may show as 'delivered' but could take an additional 24 hours.
    • If it has been over 24 hours from the 'delivered' status, please contact the carrier handling the shipment.
    • If a package is left unattended, you're accepting full responsibility for loss or damage.

Â