Shipping Policy
Order Processing Information
Our goal is to have the FUN delivered to your doorstep as quick and seamless as possible.
- All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- We observe the following holidays below and all orders will be shipped the first business day after:
- New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, and Christmas
- When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
- If there are any issues with your order, a service representative will reach out to you directly via email.
U.S. Shipping Policy
We currently ship to 48 contiguous U.S. states. We offer two shipping options:
- Standard Ground - 5 to 7 days after processing
- Expedited - 2 to 3 days after processing
- Shipping address will determine which mailing provider.
All orders will receive tracking information once fulfilled.
Alaska, Hawaii & Puerto Rico Shipping Policy
Unfortunately free shipping discount codes are not applicable for these states/territories. Shipping charges will be calculated at checkout.
Missing Packages
We apologize if you have not received your item as indicated.
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If your tracking information shows that your package was delivered but you can't find it:
- Carrier may have placed it in a safer location, please check:
- Mailbox
- Porch
- Garage
- Any area out of potential weather hazards
- Exterior doors and any locations where the package could be placed
- Check your mailbox again as some packages come separately from your regular mail.
- Check with others in your house that may have accepted it.
- In rare cases, package may show as 'delivered' but could take an additional 24 hours.
- If it has been over 24 hours from the 'delivered' status, please contact the carrier handling the shipment.
- If a package is left unattended, you're accepting full responsibility for loss or damage.
- Carrier may have placed it in a safer location, please check: